Terms of Service by ChinaTCG
Effective Date: 1/1/2026
By accessing, purchasing from, or using any services provided by ChinaTCG Inc. (“Company,” “we,” “us,” or “our”), you agree to be legally bound by these Terms. If you do not agree, do not use our services.
1. ALL SALES ARE FINAL
Due to the nature of collectible products:
- No refunds
- No returns
- No exchanges
- No cancellations
All purchases are final upon order confirmation, without exception.
2. COLLECTIBLE PRODUCT DISCLAIMER
You acknowledge:
- Market prices are highly volatile and speculative
- Product condition may vary due to manufacturer quality
- We do not guarantee grading outcomes (e.g., PSA, Beckett)
- Pull rates, contents, and card conditions are random and not guaranteed
- You assume all risk when purchasing.
3. SEALED PRODUCT & TAMPERING POLICY
- All sealed products are sold factory sealed as received from distributors
- We does not tamper, weigh, map, reseal, or alter products in any way
- Once a sealed product is opened, it is immediately ineligible for any claim, dispute, or review
By purchasing sealed products, you agree:
- You are buying for collectible and entertainment purposes only
- You understand that outcomes are random and may not meet expectations
- You waive any right to claim that products were “tampered with,” “searched,” or “unfair”
- Any false claims of tampering will be considered fraudulent.
4. ASSUMPTION OF RISK
You expressly agree: All purchases are made at your sole risk
You will not hold our responsible for:
- Market losses
- Card values declining
- Unfavorable pulls or outcomes
5. SHIPPING & RISK OF LOSS
Risk transfers to the customer once the order is handed to the carrier
We are not liable for:
Lost, stolen, or delayed packages
Carrier mishandling or damage
Customers must resolve shipping issues directly with the carrier.
6. ORDER ACCURACY
You are responsible for:
Correct shipping information
Correct order selection
We are not responsible for errors made at checkout.
7. FRAUD & ORDER CONTROL
We reserve full authority to:
- Cancel any order at any time
- Refuse service to any customer
- Limit quantities
- Hold orders for fraud review
- No explanation is required.
8. CHARGEBACKS & DISPUTES
You agree:
- Not to initiate chargebacks without contacting us first
- That chargebacks made in violation of this policy constitute fraudulent activity
We reserve the right to:
- Permanently ban customers
- Submit evidence to payment processors
- Pursue legal recovery of funds, fees, and damages
- You agree to cover all associated costs, including legal fees.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law:
- ChinaTCG Inc. is not liable for any indirect, incidental, or consequential damages
- This includes loss of profits, investment losses, or dissatisfaction
- Maximum liability is strictly limited to the amount paid for the product.
10. INDEMNIFICATION
You agree to defend and hold harmless ChinaTCG Inc. from:
- Any claims, disputes, or legal actions
- Any misuse of products or services
- Any violation of these Terms
11. BINDING ARBITRATION & WAIVER OF LAWSUITS
All disputes must be resolved through binding arbitration, not court
You waive any right to:
- File a lawsuit
- Participate in a class action
- Arbitration will take place in HongKong.
12. GOVERNING LAW
These Terms are governed by the laws of HongKong.
13. MODIFICATIONS
We may update these Terms at any time without notice. Continued use = acceptance.
14. CONTACT
supports@chinatcg.com